frequently asked question

CATERING MENU
How do I place an order?

Please visit our catering page and place your order there, or by clicking on this link. Add items to your cart and proceed to the checkout page where you can schedule your order and enter payment information in order to complete your order.

How long do orders take to be ready?

All orders have a 2 day production time. Please make sure to order 48 hours in advance and schedule a pickup time.

Where can I pick up my order?

All catering orders must be picked up at our New Mexico Ave location.

Do you deliver?

Please email us at catering@shemalis.com for any available delivery times. Deliveries start at $35+ depending on location.

Can I modify my order?

Any modifications must be emailed to us 2 business days prior to the pickup/delivery time. Modifications 1 business day prior to order date may incur a charge no greater than 25% of the order total. Same day modifications are not accepted. Order modifications must be emailed to us at catering@shemalis.com.

Can I cancel my order?

You may cancel your order 2 business days in advance. Cancellations 1 business day in advance will have a 50% cancellation fee of the order total. Same day cancellations are not accepted.

Can I pick up my order earlier than scheduled?

We can not guarantee an earlier pick up time, you may contact us to see if we have any earlier openings.

Please contact us to see if we have any earlier openings.

I can not pick up my order, what can I do?

We will hold your order for a later time to be picked up. Please call or email us at catering@shemalis.com

I have a tax exempt certificate, how do I order?

Please place your order here and email us your tax exemption certificate to catering@shemalis.com and we will refund you the sales tax.

Frequently asked question 1

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Frequently asked question 2

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Frequently asked question 3

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